ADDRESSING WORK-RELATED SAFETY AND WELFARE ISSUES AMONG FOOD AND PARCEL DELIVERY RIDERS IN INDIA: A CALL FOR LEGISLATIVE REFORMS AND POLICY INTERVENTIONS

Abstract

This article critically examines the work-related safety and challenges faced by food and parcel delivery riders in India amidst the rapid expansion of online food delivery and e-commerce. Despite their pivotal role in the supply chain, the well-being and working conditions of these riders often remain overlooked. This exposé underscores the gravity of these concerns and introduces a comprehensive legislative framework and policy recommendations designed to address these pressing issues.

Major Indian corporations increasingly rely on delivery riders for efficient deliveries, yet this dependence occurs amidst a backdrop of numerous obstacles that jeopardize their safety, health, and overall quality of life. Challenges encompass road accidents, inadequate safety provisions, extended and strenuous working hours, inadequate remuneration, a dearth of social security, and restricted access to healthcare services.

Moreover, a recurring practice has emerged, wherein delivery riders employ privately registered two-wheelers for commercial tasks. This practice spotlights a conspicuous policy gap, thereby prompting concerns about insurance coverage and road safety. Addressing this disparity necessitates collaborative endeavours between regulatory bodies and delivery platforms to ensure proper vehicle registration.

To effectively address these challenges, a holistic legislative overhaul is imperative. Although foundational acts are in place, though this requires stringent enforcement and targeted amendments tailored to the unique circumstances of delivery riders. Proposed revisions must prioritize heightened safety standards, equitable wages, and robust social security provisions to bolster the financial stability and overall well-being of these riders.

In conclusion, the resolution of work-related safety and welfare issues faced by food and parcel delivery riders in India demands a multifaceted approach. Legislative reforms and policy interventions are imperative to offer substantial protection and support to this indispensable workforce. By recognizing their invaluable contributions and effecting meaningful changes, we can ensure the prosperity and dignity of delivery riders while fostering a sustainable and conscientious delivery ecosystem.